Privacy Policy

Information We Collect

We may collect the following types of information when you use our website and services:

• Account Information: name, email address, and authentication details.
• Usage Data: interactions with our site or apps, pages viewed, features used, timestamps, and performance data.
• Device and Technical Data: IP address, browser type, operating system, device identifiers, and settings.
• Cookies and Similar Technologies: used to remember preferences, analyze usage, and improve the experience. You can manage cookies via your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services and features.
• Personalize content and experiences.
• Communicate with you about updates, security alerts, and support.
• Monitor usage, detect, and prevent fraud, abuse, or security incidents.
• Comply with legal obligations and enforce our terms.

Legal Bases for Processing

If you are in the EEA, UK, or similar jurisdictions, we process your information under these legal bases as applicable: consent, contract performance, legitimate interests, legal obligations, and vital interests.

Sharing Your Information

We do not sell your personal information. We may share information with:

• Service Providers who help us operate our services (e.g., hosting, analytics, customer support) under contractual confidentiality obligations.
• Legal and Safety authorities if required by law or to protect rights, safety, and property.
• Business Transfers in connection with a merger, sale, or acquisition, subject to standard safeguards.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the nature of the data and our legal obligations.

Security

We use administrative, technical, and organizational measures designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside of your own. Where required, we implement appropriate safeguards, such as Standard Contractual Clauses, to protect your information.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, as well as the right to data portability. You may also withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

Children’s Privacy

Our services are not directed to children under 13 (or as defined by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above. Significant changes may also be communicated through our services or by email.

Contact Us

If you have questions or concerns about this Privacy Policy or our practices, contact us at support@openiris.app.